Returns & Refunds Policy

Returns Policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received. It must be in the original packaging, and we also require a receipt or proof of purchase.
To complete and process your return, please contact us by an email at info@aladinfoods.co.uk

Refunds Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed (shipping cost will be deducted from the refund), and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Shipping Cost

Customer will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If customer receive a refund, the cost of return shipping will be deducted from the refund.

Need Help

Contact us by info@aladinfoods.co.uk for questions related to refunds and returns.
 
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